![]() WhatsApp Business or WhatsApp Business API: What’s right for me? Thus, it is obvious that connecting with your customers on WhatsApp is essential for your brand. In the long run, an integrated bot creates a conversational synergy that entices more buyers to click on the chat icon and instantly feel connected with your brand.This helps create an impression that the customer is conversing with a live, knowledgeable salesperson, helping you deliver delightful, memorable customer experiences. Level 3 AI chatbots use AI tools to mimic the authenticity of personal conversations on a personal messaging platform like WhatsApp.It can also build trust to cross-sell and up-sell additional products, helping you significantly boost your sales. A smart, human-level AI chatbot can simplify your customers’ purchasing process, remember their preferences, quickly guide them to the right products.Chat automation means customers can find suitable products on their favourite messenger platform without having to scroll through an unfamiliar website.A user who went through your list of products and FAQs is usually interested in your brand and is more likely to be converted if you keep engaging them on WhatsApp. ![]()
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